How to Troubleshoot Canon Printer Error “5b02”?
Most of the Canon Printer customers, encounter error code “5b02”. The error code indicates that the waste ink absorber is full. There are multiple reasons behind the occurrence of this error as the major cause is, the printer does not see the sponge absorber, so it just counts the number of sheets that prints and once the number of sets get reached, then the error code activated and the printer locks up. It is might be possible that the Canon Printer Setup is incorrect or the printer is not seated properly. In order to deal with the error, it is advisable to take help from the experts of our customer service that is offered for the Canon printer customers.
In order to troubleshoot the error code in Canon printer, all you need to do is simply reset the printer with correct procedure. But if you do not take care of the ink sponge then possibly the printer will start leaking ink from the bottom.
We have described one of the best methods to fix the Canon printer error code “5b02”, try to follow the method with proper steps:
Before starting the procedure, from the “Service Tool”, make sure that have paper loaded, then follow these steps now:
Select “Region” Option:
Firstly you need to go to “Set Destination” section, and then click on the drop-down arrow located in front of “Region”. Then select “USA” option and click “Set” option
Hit Set-Printer Prints One Sheet:
Here you need to go to “Clear Ink Counter”, and click the drop-down arrow situated in front of Absorber. Select “Main-Black”, and then hit “Set” option
Hit Set-Printer Prints One Sheet Another Sheet:
In the next step, you will need to go to the “Ink Absorber Counter” section, click the drop-down arrow in front of “Absorber”. Select “Main-Black”, and then hit “Set” option
Click “EEPROM” Option:
Here you have to go to “EEPROM” section, and the printer prints one sheet
Select “Auto” Option:
Now click “Auto” located on the top right of the “Service Tool Window”
Click “Test” Print:
Once you complete the process, does a simple click “Test Print”, then wait for few seconds until the task gets completed and then restarts your printer and check the printing again
The above-stated method is simple and effective, but if you encounter the same problem again, gets in touch with our support service by giving a call on Canon Printer Customer Care Phone Number – (1-800-439-2178). The number is available 24*7/365 days to give you instant help and assistance with your Canon printer technical bugs.